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Welcome to our Practice 

When booking your telephone consultation with the Doctor state the telephone number you request to be called on and the reason for the call.   Please note the time may vary due to unforeseen circumstances, but the Doctors will do their up most to call you within an hour of your booking.



Mental Health

Would you like some support?

Claire Stroud is the Mental Health Representative at the Surgery.  Claire is able to help patients with any questions around accessing services at the surgery or if you have any suggestions of how the service could be improved to assist you.  Claire works mostly on the Results Desk based at St Margaret's Surgery.  If you would like to get in touch with Claire please contact her on the Results Line - 01225 867876. 

Mental Health 1


Stressed, anxious, depressed? 

The practice have a team of Mental Health Practitioners who are able to provide patients with support when going through a difficult period in their life.

If you are feeling stressed, anxious, depressed or feel you are unable to cope please ask a member of the appointment team for a IAPT leaflet so you can arrange an appointment.

Wiltshire IAPT service (formally LIFT) leaflet PDF click here

Wilthshire IAPT service information for people who want to opt in to the service click here

At the surgery we are constantly looking at ways to improve our service for all our patients but we are particularly aware of the need to support those with mental health conditions, an area which hasn’t necessarily been well supported in recent years. As a practice we are always assessing individual needs and building resources to enable us to refer you to the appropriate service.

We have a number of leaflets to give you which will help direct you to find the right support. We can offer exercise on prescription and books on prescription. 

Also, please click here for a list of useful contact numbers.

Computer cognitive behavioural therapy is also available, currently through MIND in Trowbridge.




Wiltshire Mind provides a range of services to support anyone in Wiltshire suffering from Mental Health issues. We provide:


  • 6 Peer Support Groups across Wiltshire


The Support Groups run in the major towns of Trowbridge, Melksham, Chippenham, Salisbury, Malmesbury, Devizes and are co-ordinated by a Manager.  These run on a weekly basis and provide a safe place where people can share their thoughts freely without being judged and discuss experiences with each other.  At the groups they also can gain 1-1 support from the Manager, signposting to other services and we regularly provide activities of interest which often lead to new hobbies and interaction with other groups.  At the group we also provide speakers on topics such as Money Management, Healthy Eating, Home Safety – anything that is required – we are user led.


  • 2 Carers of those with MH issues Groups


These are provided in partnership with Carers Support Wiltshire and run monthly in Devizes and Chippenham.  They provide similar support for Carers, who find it useful to remove themselves from their caring roles for a short time and to meet with others in a similar situation.  These groups have speakers specific to their needs – speakers on Care Act etc


  • Men’s Group


This is a group we provide from our offices in Melksham on a weekly basis on a Tuesday evening.  This group was set up to be a preventative group – we know that most suicides are by men who do not receive the support they need and in the SW the suicide rates have risen hugely in the last 5 years.  The group supports Men who often find it difficult to interact in our mixed groups.  They have an opportunity to meet and again receive support from our Managers who can advise and support.  Activities/speakers are specific to men.


A Polish Counselling service is provided in Trowbridge to meet the needs of the Polish Community who often live within Polish only communities and work at premises which employ large numbers of Polish staff.  This has led to a lack of spoken English resulting in a barrier for Polish people to gain help.  We have addressed this and provide a Polish speaking counselling service.


  • 1-1 Counselling Service
  • Leaflet version please click here 

We provide a Counselling Service from our offices in Melksham and also a service in Trowbridge

(1 day and 2 evenings).  The need for 1-1 counselling is great. In Melksham we provide this service every week day and also provide the service three evenings a week.   Last year we found we could not cope with the need and moved premises to provide additional counselling rooms.  We have 3 rooms at our Melksham offices. 


  • Mental Health Awareness Training for organisations and businesses


We provide MH Awareness Training which we are promoting to local businesses.  We know that the UK economy suffers £26bn in losses due to time off related to MH issues and losses in output.  We again want to work to prevent poor mental health and believe that through our training many staff have received help before they reach crisis point which supports the business and NHS.


  • Telephone service


Every day we receive many calls from desperate individuals and families.  Many are at the end of the road – not knowing where to gain help.  We try to see these people for assessments in the same week if possible.  We offer our services and also signpost widely to others who can support individual needs. 


  • Charity Shop


In 2015 we opened a Charity Shop in Melksham.  This is to bring in additional funding but it also provides a wonderful volunteering opportunity for some of our members and helps with their road to recovery, rehabilitation back into their community and a step towards full time employment.


In addition to the above, again dependent on funding, we have provided specific services for groups such as ex offenders and veterans.


At Wiltshire Mind we do not receive any funding from National Mind and are not commissioned to provide any services in Wiltshire.  This means that every penny we need to raise to continue our much needed services.  For more information please contacr our offices: 01225 706532 Email:




Affordable counselling for everyone


You have visited the surgery today because you are feeling depressed, anxious or both. You have taken an important step forward. Your doctor has assessed this with you and you have both made the following plan and you have been given self-help information. It is important for your recovery that you do what is set out in this plan and that you use the information provided.


For more information please click here Telephone: 01225 330096

Address: The Crypt, St Michael’s Church, Broad Street, Bath, BA1 5JL







IAPT Service and Access for Patients to Silvercloud online CBT Facility


SilverCloud offer effective online programmes for anxiety and depression which can be tailored to individuals in an all online learning environment.  The content is designed to be motivational, easy to use and interactive supporting the user to learn about and develop evidence based CBT techniques for a variety of common mental health problems .  It offers flexible learning and is supported by The Wiltshire IAPT service both online and by telephone from an allocated supporter.  Users  can access the programme at any time as they work through the modules at their own pace and they are able to build a ‘tool box’ of techniques which they can access on line for up to a year.


Appropriate for people experiencing mild-moderate depression and/or anxiety as the primary problem who are over 16 years of age.  Following initial assessment by an IAPT practitioner the individual programme will be set up and overseen and supported by the service.  Access can be via the web or by downloading an app to a smartphone or tablet (android or ios).





Annual Event Mental Health & You                                                                           

1st November 2016 City Hall, Salisbury

9.30am – 3.30pm

Health Wiltshire is the independent consumer champion for health and social care in Wiltshire. It has important role in assessing the quality of health and social care services today and influencing the design of services for tomorrow.

The event is free and open to all, including members of the public, volunteers sector and people who work in health and care. Places must be booked in advance.

For more information visit -event

Click here to view poster


FREE Mental Health courses

LIFT/IAPT Psychology offer FREE Psycho-Educational Courses to anyone who is registered with a GP practice in Wiltshire or Swindon. Please click here to read a leaflet detailing full information (PDF format) or click here to be taken to their website.

Richmond Fellowship (RF) Wiltshire & Swindon Employment Service

RF is a specialist provider of mental health services, and one of the biggest voluntary sector providers of mental health care in England, working with 6,000 people.

RF helps people with mental health problems to look and apply for paid work or other job related opportunities i.e. voluntary work or training. For those in employment RF can provide assistance on managing workplace stress and staying in work.

To find out more about this service, please click here to be taken to their website.

RF Swindon and Wiltshire Employment Service - 01793 433 571

Jo Woodsford is the RF Employment Advisor for Trowbridge, Melksham and Bradford on Avon area.

Meetings are by appointment only and last up to 1 hour.

Help will be provided for your return to employment, identifying your goal and needs. This can be voluntary work, training courses or paid employment.

Interested? PLease contact us direct or ask your health professinal to complete a referral form with you.

 Mobile: 07770 934370
 Office: 01380 722800
 Address: Richmond Fellowship, Greenacres, Green Lane, Devizes, SN10 5ER

Health Trainer Initiative

Are you over 18? Do you want to?

  • Improve your general well being
  • build your self confidence and motivation
  • eat healthier food and be a healthy weight
  • reduce or stop smoking
  • be more active
  • drink less alcohol

A dedicated health trainer can assist you every step of the way in achieving and maintaining your goals. They can also help you find other services and activities.


Alternatively please click here to view self referral form

Or call: 0300 003 4566

How common are mental health problems?

1 in 4 people in the UK will experience a mental health problem each year.

Are mental health problems increasing?

The overall number of people with mental health problems has not changed significantly in recent years, but worries about things like money, jobs and benefits can make it harder for people to cope. 

Different types of mental health problem

Every seven years a survey is done in England to measure the number of people who have different types of mental health problem each year. It was last published in 2009 and reported these figures:

Depression2.6 in 100 people
Anxiety4.7 in 100 people
Mixed anxiety and depression9.7 in 100 people
Phobias  2.6 in 100 people
OCD 1.3 in 100 people
Panic disorder1.2 in 100 people
Post traumatic stress disorder3.0 in 100 people
Eating disorders 1.6 in 100 people

Data taken from the MIND website

Useful links


Anxiety Help


Cruse Bereavement Care

Child Bereavement Trust

The WAY Foundation


National Association for Mental Health (MIND)

Depression Alliance


Mental Health Foundation

National Associate for Mental Health (MIND)

Royal College of Psychiatrists

Time to Change


08457 90 90 90


Seasonal Affective Disorder Association


How to get a Good Nights Sleep


Stress Management Association

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