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Welcome to our Practice 

NEW TELEPHONE SYSTEM - a new system has been installed at BOA & Winsley Health Centre on Wednesday 23 August 2017.  St Damian's Surgery will commence onthe 12th Septemeber.   We are working hard with our engineers to ensure the system is back up and running smoothly for our patients. We apologise for any difficulties experienced with accessing our services during this time. All feedback is gratefully received whilst we work with our engineers to resolve any problems encountered. Thank you for your patience.

Posted: 29.08.17              

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Melksham Falls & Balance class Every Thursday    

                Spencer Sports & Social Club Beanacre Rd, Melksham

2:45 pm– 3:45 pm

Classes are specially designed to help people who have concerns regarding their balance, have had a fall or who are afraid they may fall. The class involves a variety of standing exercises supported by a chair which improve strength and balance and help participants to increase their confidence.

£3.00 per session

Starting this Thursday the fabulous falls and balance exercise class hosted by Claire Webber will be coming to Melksham Leg & well-being clinic at The Spencers Club. We run this class at Boa and it is very popular with an approx. 50 people attending per week!



Please join me in welcoming Louise Smith to the Practice team!


Louise will be working full time as a medical receptionist and will start her role learning the appointments position & then eventually join the Winsley reception team.










Surgery welomes Dr Fiona Simpson


The Practice would like to introduce Dr Fiona Simpson (ST2) to the surgery.  Dr Fiona Simpson will be mentored by Dr Paterson and will be with us for 6 months – leaving Tuesday 6th February.


 Surgery welcome’s Neil Murphy & Donna Hodge to the Practice team!





Neil Murphy & Donna Hodge are paramedic’s and will be working within the ‘Transforming Care for Older People Team’  based at St. Margaret’s Surgery. 


They will be visiting patients in the Melksham and Bradford on Avon areas, which are unable to come to the Health Centres.


This is a new role for the practice and has been a huge success in our neighbouring practices.





12TH September 2017 10am – 2pm

During this time please call Bradford on Avon Health Centre 01225 866611


Flu vaccination appointments available from the 1st September 2017Please do not telephone the surgery before the 1st September as the receptionists are unable to book your appointment at this time!

Winter Flu Campaign 2017


When are the flu clinics being held?



Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications. 

Drop-in flu clinics will be held  on Saturday’s.  If you are unable to attend at these times we can make alternative arrangements at a later date.


Child flu vaccination appointments to be held in the October clinics due to vaccine delivery dates.


8.30am—12.30pm At The Health Centre

Saturday 23rd September

Saturday 30th September

Saturday 14th October


8.30am—12.30pm At Winsley Surgery 

Friday 22nd September

Friday 6th October

Friday 27th October


8.30am—12.30pm At St Damian’s Surgery

Saturday 23rdSeptember

Saturday 14th October                                                                                                                 

All about flu and how to stop getting it

NHS Public Health England - Who should have it and why leaflet please click here

Please click here to download the 2017 Practice Information leaflet 

Easy read version for people with learning disabilities click here

What is flu?

Influenza or flu is a viral infection that usually strikes between December and March. It can affect people of all ages.

You can catch flu by inhaling the virus or by handling items touched by an infected person. The symptoms start to develop one to four days later.



Check below:


If you are in any of the following categories:

  • Everyone aged 65 and over
  • Everyone under 65 years of age who has the following medical condition including children and babies over 6 months: a heart problem, a chest complaint or breathing difficulties including bronchitis, emphysema or severe asthma, kidney disease, lowered immunity due to disease or treatment (such as steriod medication or cancer treatment) liver disease, stroke or TIA, Diabetes, neurological conditions eg MS, Cerebral palsy or learning disability, problem with spleen including removal or sickle cell disease, BMI of 40 and over.
  • Pregnant women at any stage of pregnancy
  • Living in a residential home or nursing home
  • Carer for an older or disabled person
  • Household contacts of anyone who is immunocompromised
  • Frontline social and healthcare workers
  • All 2 and 3 year olds born between 1.9.2013 and 31.8.2015)

This year all Reception and school years 1,2,3 and 4 throughout England will be offered the flu vaccine in School (ie born between 1.9.2008 and 31.8.2013)

For more information please click here



Victim Support - Not ready to go to the police?

If you have been a victim of any crime or have been affected by a crime committed against someone you know, we can give emotional and practice support to help you find the strength to deal with what you have through.

For more information contact 0808 281 0113 or email





A new system has been installed at BOA & Winsley Health Centre on Wednesday 23 August 2017. We are working hard with our engineers to ensure the system is back up and running smoothly for our patients. We apologise for any difficulties experienced with accessing our services during this time. All feedback is gratefully received whilst we work with our engineers to resolve any problems encountered. Thank you for your patience.

Posted: 29.08.17


 Ear Wax Prevention

What can I do to prevent earwax build up?


If you are prone to lots of earwax it will help to regularly use ear drops to prevent build up.

There are various options including olive oil, almond oil and sodium bicarbonate drops. These are all found in your local chemist. Evidence shows that these options are equally effective so it’s important to find what works for you.

Everyone’s ears are different and will need a different frequency but in general to pre-vent build up of ear wax drops should be applied on a regular basis throughout the year.

An ear syringe should ONLY be performed if absolutely necessary and only after the     self-treatment plan below has been followed:


  • READ: Ear Wax Prevention & Treatment Leaflet
  • ENSURE: Ears are oiled for at least 14 days
  • USE: A bulb syringe, which can be bought from most Pharmacies and online (see leaflet for more details)
  • ONLY THEN: Can an appointment be made in the ‘ear check clinic’ (if all of the above has been done and there is no improvement

Please click here for Practice in-house leaflet

click here for additional fact sheet



2017 - Surgery receives Gold Award

Since 2011 the Surgery has been working closely with Carer Support Wiltshire & Wiltshire Council to help raise awareness of Carers and to create a new Wiltshire Investors in Carers Award. We believe that supporting Carers is an important part of general medical services as Carers are three times more likely to suffer ill health compared to non-carers.

This is a wonderful achievement for the practice, a huge well done to Hayley Holland (Carers Representative) and the team who provide the carers health checks.  



Men ACWY vaccine

Teenagers and "fresher" students going to university for the first time are advised to have a vaccination to prevent meningitis and septicaemia, which can be deadly.

Please click here for more information



The Practice would like to welcome  Dr Caroline Botley, Dr Paul Thorne & Dr Tom Salter


Dr Botley - information to follow


Dr Thorne - information to follow


Dr Salter recently moved with his family from Leamington Spa in Warwickshire having completed his MBChB at Warwick Medical School in 2012 and his GP training in the West Midlands. He previously lived and studied in London where he received his honours degree in biochemistry. Previous roles and professional areas of interest include elderly care medicine and Ear, Nose and Throat (ENT).


Dr Salter was involved in many team sports whilst at studying in London and Warwick and now enjoys playing football socially and running. He completed the Snowdonia Marathon and more recently the Wolf Run 10k obstacle course run. He loves spending time with his wife and 15 month old son and is looking forward to exploring the Wiltshire and Somerset countryside with them.



Changes to the appointment system from the 6th February 2017


When booking your telephone consultation with the Doctor state the telephone number you request to be called on and the reason for the call.   Please note the time may vary due to unforeseen circumstances, but the Doctors will do their up most to call you within an hour of your booking.

As you will be aware from the media the NHS is under significant pressure. We have been struggling with the additional demands on the service for some time and have decided to ‘act now’ by introducing a new appointment system from 6 February 2017. The system aims to make the best use of the available clinical workforce and enable the most unwell patients to see a doctor quickly.

There are three separate areas of the new system:


1) If you have an urgent problem


Please telephone as early as you can on the day to book an appointment in the same day emergency service. These appointments are limited and therefore will only be booked with problems which are deemed to be medically urgent.


2) If you have a new problem (or a recurrence of an old problem) which is not medically urgent for today


Please speak to reception who will offer you a telephone appointment with a doctor. For continuity we advise that you wait to speak to your usual doctor when they are next available. This may sometimes mean that you will need to wait longer than you would ideally prefer.


3) If you have an on-going problem and the doctor has directly asked to see/speak with you again


Please let the receptionist know as we have allocated a protected number of appointments for this purpose.


Please note: the receptionist is only able to book one of these appointments if the request for a follow-up has been specifically documented in your medical record by the Doctor.

For more information please read our new Changes to the appointment sysem leaflet by clicking here

Practice Announcement

Please bear with us if you are finding it difficult to get an appointment with the doctor or nurse.

In recent weeks, the practice has unexpectedly found itself without three of its regular doctors. Although we have used GP Locums when available, inevitably there has been a significant loss of appointments.

A shortage of doctors and nurses is a national problem and we are doing all we can to recruit new staff to ease the pressure. We are very pleased with the progress we have made on recruitment and these new doctors, paramedics, nurses and administration staff will begin to arrive in September 2017.

We are currently offering more telephone consultations with the doctor when an appointment in surgery may not be necessary. This allows us to maximise capacity and ensure that patients are triaged by a clinician, which ensures patient safety.

We anticipate that there will be long term changes to the way that patients are able to book or/ offered appointments, as we attempt to find a solution, like a growing number of practices nationally, to the increase in demand.

When patients call for an appointment or visit, our staff will discuss a wide range of options, so that callers can have the opportunity to consider quicker and more effective answers to their problem.

Thank you for your understanding.

Dr Gough and Partners 



 The Surgery would like to welcome Dr Bronte Vidni & Dr Rebecca Atkinson to the Practice team




                      Healthy Me - a fun approach to wellbeing


Fun sessions designed to help young people and their families adopt healthier lifestyles which become lifelong habits are beginning in Wiltshire this September.
Healthy Me is a 10 week programme for children aged seven to 11 years who may be less active than recommended and above their healthy weight range. 

Young people and their families can attend the ten 90-minute sessions based in health and wellbeing centres and leisure centres across the county to find out about nutrition, food groups, portion sizes, food labelling, physical activity and making healthier choices a habit.

For more information please click here



Dr Brian Devlin has joined the Practice as one of our new locums


Dr Devlin qualified in his home town of Glasgow in 2001 and completed GP training there in 2008, after a spell working in Australia. He then completed a Diploma in Tropical Medicine & Hygiene at the London School of Hygiene, which was put to good use working in a village health clinic in Ghana for 6 months. 

After several years based between a practice in Hackney and a specialist addictions clinic in Islington, he is very happy to have moved to Somerset earlier this year with his wife and 2 young children. His years spent abroad and south of the border have softened his Glaswegian accent enough for it to be intelligible to most people nowadays.

Favorite non-work activities include time with friends and family, 5-a-side football, films, travel and photography. 



Young People Friendly Award

Public Health have awarded the Practice with the national quality mark for Young People Friendly.

Huge congratulations to Kirsty Tripp, our Young People Friendly Representative, for achieving this award and for all those that helped Kirsty with this project.


The assessors were pleased to see that the Practice is making every effort to ensure young people receive an accessible and supportive service.


For more details on the services we offer, please refer to our Young People Friendly Practice leaflet or ask for Kirsty at reception!




Spend lots of time outdoors? Cover up mate! 



As part of NHS England’s Cover Up   Mate campaign, we are encouraging men who spend a lot of time outdoors, such as farmers, builders, gardeners and sportsmen, to take a safer approach to the sun to help reduce their risk of developing skin cancer. 

Skin cancer is the sixth most common cancer and the number of cases in the south west almost doubled between 2005 and 2014. A recent survey conducted by Imperial College found that there are 48 deaths, and 241 cases of melanoma skin cancer in Britain a year, caused by ultraviolet (UV) rays   absorbed from the sun while at work. In fact getting painful sunburn just once every two years can triple your risk of melanoma skin cancer.

For more information please click here



Dr Nell Wyatt - Sabbatical News

The Practice would like to announce that Dr Nell Wyatt will be taking a years’ sabbatical from early August 2017 to take part as Crew Member and boat Medic in the Round the World Clipper Race.

The Race starts on August 20th 2017 setting sail from Liverpool and whilst sailing 40,000 miles across all the major oceans of the world, Dr Wyatt expects to encounter every type of weather and sailing conditions from storms and huge waves to calm seas and (hopefully) a bit of sunshine!  She aims to cross the finish line on 28th July 2018 planning to return to work as full time Partner in Mid-August 2018.  

Whilst Dr Wyatt is away on the high seas, Dr Paul Thorne and Dr Brian Devlin will be looking after her patients giving continuity of care to all her patients including those with Diabetes.


Dr Janice Patrick will be embracing the Research role and the Clinical Research team will remain unchanged.  The practice will continue to actively participate in Clinical Research.


The Partners and staff would like to wish Dr Wyatt a safe adventure and look forward to seeing her back at the Practice in August 2018.



 Important Notice - Bradford on Avon Leg Club


In order to give the Nurses time to set up all the equipment & clinically clean the work area. We have decided to alter our opening times. As from Tuesday 4th July the Bradford on Avon Leg Club will be opening from 9 am – 11.30 am. Please arrive at 9 am or after, as arriving early may result in you having to wait outside. If you wish to speak to a member of staff regarding this, please speak to the receptionist.




Important Information About Your Diabetic Eye Screening Programme


Eye screening is a key part of your diabetic care checking for diabetic retinopathy, a condition that can lead to sight loss if it's not detected early and treated. Everyone aged 12 and over with diabetes receives an invitation to this service once a year.

For more information please click here


Melksham Leg & wellbeing club


From Thursday 6th April 2017 all patients registered with a Doctor in Melksham and who would usually attend St Damian’s Surgery for their leg ulcer dressing, will now be able to attend the new weekly Leg & Wellness Club. 

At the Leg & Wellness Club patients will find a friendly,  welcoming atmosphere which     enables patients with lower leg problems to benefit from mutual encouragement, have fun and enjoy refreshments  together in a social setting.

The service is drop-in which means patients do not have to make an             appointment, just come along to be seen by one of leg ulcer team.

For more information please click here





All meetings will be held at The Health Centre, Bradford on Avon, at 7pm, unless otherwise stated.

The dates of future meetings are:

  • Tuesday 19th September 2017 - Kidney disease talk
  • Tuesday 5th December 2017 - Arthritis Talk

If you are unable to attend PPG meetings but would still like to help the practice improve services, you may be interested in signing up for our virtual e-mail group. For more information please click on the tab above titled 'Patient Voice e-mail group'. 



Carers Patient Survey - May 2017


We would be grateful if you would complete the following Carers survey by clicking here.




“All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.


The average pay for GPs working in Bradford on Avon and Melksham Health Partnership in the last financial year was £56,090 before tax and National Insurance. This is for 4 full time GPs, 8 part time GPs, and no locum GPs who worked in the practice for more than six months.”







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